Refund policy

Due to the exclusive nature of our jewelry and our commitment to the highest standards of craftsmanship, all sales are final. We do not accept returns or offer refunds.

Each piece is carefully inspected before shipment to ensure it meets our quality standards. If you receive an item that is damaged or defective, please contact us at hello@hansjewelry.com within 3 days of delivery, and we will work with you to address the issue.

We appreciate your understanding and thank you for choosing our brand.